
Earring repair
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Sometimes it can happen that a purchased pair of Petit Bonbon earrings breaks. A stone has fallen out of the holder, a clasp has broken off, ... This will be repaired free of charge for jewelry that was purchased less than 10 months ago (warranty period). For jewelry that was purchased more than 10 months ago, a small repair fee will be charged (excl. shipping costs).
Jewelry is not immune to normal wear, activity or damage. There is no warranty for damage resulting from damage, normal wear, loss of the product or a part, or theft.
- Select the type of repair
- Go to checkout and choose 'pickup' or 'shipping' and complete the payment. Shipping costs are always at your own expense. You can also bring your repair to the studio or pick it up and then you pay no shipping costs.
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Send the earrings as a pair to the studio incl. a note with your name, address and email (well packed, so that there is no extra damage during transport!) - 📍Petit Bonbon, Noordlaan 138, 9200 Dendermonde - if a stone is missing, it is best to send the earrings as a pair, and not 1 piece, this way I can ensure that there is no color difference between the stones in the earring. Since stones are sometimes produced in different batches, there may be small color differences.
If the earrings are still under warranty (breakage due to use is not included in the warranty), please include your receipt, proof of purchase or order number. - The earrings will be repaired as soon as possible and returned to you or an appointment will be made for collection from the studio.
About Petit Bonbon
Take your style to the next level with our beautiful hand-designed and made statement earrings. Carefully crafted with an eye for detail and using only quality materials, these earrings are a stunning addition to any wardrobe.
Our vibrant and colorful designs are perfect for adding a touch of excitement to your party ensemble. Whether you're going out on the town or attending a special occasion, your earrings won't go unnoticed.
Petit Bonbon's versatile earrings work just as well when upgrading your casual outfits. Refine your everyday look with an explosion of color and a touch of elegance.
Discover the perfect balance between style, quality and versatility with our handcrafted statement earrings. Your next fashion statement is just an accessory away.
Discover beautiful statement earrings, meticulously handcrafted in Belgium by Petit Bonbon. Elevate your style with our unique designs, where Belgian craftsmanship and creativity come together. Explore our collection and decorate yourself with a touch of Belgian elegance.
Dispatch
Belgium & Netherlands
SHIPPING METHOD | DELIVERY TIME |
Pickup in Dendermonde (BE) | by appointment via email or WhatsApp |
Service point delivery (Bpost pickup point) | shipping on Tuesday and Thursday (delivery 1-2 working days later) |
Shipping with tracking | shipping on Tuesday and Thursday (delivery 1-2 working days later) |
Shipping of orders takes place on Tuesdays and Thursdays. You can track the shipment online using the tracking code you will receive via email (it may also end up in your spam folder). Orders over €100 are shipped for free with tracking.
ORDER DAY | SHIPPING DAY |
MONDAY | shipping on Tuesday |
TUESDAY |
before 14:30 - shipping on Tuesday after 14:30 - shipping on Thursday |
WEDNESDAY | shipping on Thursday |
THURSDAY | before 14:30 - shipping on Thursday after 14:30 - shipping on Tuesday |
FRIDAY | shipping on Tuesday |
SATURDAY | shipping on Tuesday |
SUNDAY | shipping on Tuesday |
Rest of the world
International shipping (with tracking code): price depends on shipping destination (5-14 working days)Pre-order
Pre-order items will be shipped as soon as they are in stock. An estimated delivery time is always provided on the product page. If you ordered multiple (non-pre-order) items together with your pre-order, the entire order will be shipped once the pre-order item is in stock. If you would prefer to receive part of your order earlier, please send an email with your order number to arrange an interim shipment (additional shipping costs may apply).
Maintenance tips
To preserve the original shine of your earrings and to ensure that they do not get a dull color, we would like to list our tips for you:
- Only put on your earrings after you have used makeup, perfume, hairspray and/or other beauty products.
- Take off your earrings when exercising, swimming, cleaning, washing hands, etc.
- Maintain your earrings with a soft cloth.
- When you are not wearing your earrings, it is best to store them in the supplied bag, or on a rack for earringsaway from moisture and direct sunlight. So don't keep them in the bathroom.
- Keep them in a dry place (definitely not in the bathroom). This can also be done on a earring rack, but don't put it in front of a window.
- If your plugs should become black, polish them locally with silver polish, then you will get them beautiful again.
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